Keeping Your Client’s Trust Even When Things Go Wrong
Ever wonder why clients become so upset and you, their lawyer, are faced with explaining so much to alleviate your client’s anxiety as you watch trust slipping away? Take this course and find out what’s at the source of the client’s reaction (sometimes over-reaction) and learn how to reduce and even eliminate these reactions. Learn easy strategies to reduce/eliminate client grumblings and complaints while at the same time creating strong trusting relationships that withstand litigation battles and heated negotiations.